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We at Eastern Spice aim to bring all of our customers the very best value for money, services and food around Suffolk. Give us feedback.
Value for Money
previous order timely and
Please deliver at 19:30
The best food ever
Wouldn’t go anywhere else
You need to upgrade your menu
online no prawn with nothing then
charge us more so you have them
so u need to
Always lovely food. Your chefs
ALWAYS BRILLIANT 5*****
Payment process very complex and
refused my card details so now
have to pay in cash
Food is always delicious and
arrives on time.
Always pleasant polite and very
helpful. It’s the best I’ve
tried since moving from London!
I’m never disappointed.
Excellent service and food as
Very tasty meal received promptly
as requested. Many thanks.
Great food, hot on arrival, large
Delivery was a bit later than
scheduled but was contacted to
keep informed of time. Happy with
Very well cooked curries and good
Always excellent food
Love Eastern Spice. Great
friendly staff and amazing food.
best tikka masala around
Hi, hope you read this. Saturday
I ordered food about 5 hours in
advance, for 7.35 delivery.
At no point did you let me know
it would be late, even when I
called around 8pm you didn’t
apologise, just said it had left
Ten minutes later I had a message
to say it had just left the
premises. But no apology.
It arrived an hour late. Again
with no apology.
I appreciate you are busy, good
for you, and that’s why i
ordered in advance, but customer
service should remain high at all
times. Spoiled my evening plans.
Still the best Indian takeaway in
Ipswich. After more than 20 years
we are still regular customers.
Our favourite takeaway. Amazing
food. Taste and quality x
Hi - placed my order at 6.25pm
and told would arrive just over
an hour later. Nothing arrived by
8pm and received a text at 8.03pm
saying it would be with me in 10
minutes. Still nothing arrived by
835pm. Conversation with manager
about their busy night and
requested a refund which was
agreed due to late arrival of
food. Waiting for this to arrive.
Rather a difficult conversation -
unfortunately not my place as a
customer to mitigate for how busy
your business is - perfectly
acceptable for me to expect my
order at the time you said you
would deliver it.
You lost a customer tonight based
on how your manager handled my
Please email me with confirmation
of my refund. Not the usual
service from you, but hey, I am
paying for the service so not
unreasonable to expect what is
promised. No need to contact me,
just sort the refund please.
We loved the food. However I
thought I had ordered some onion
Bhajis pleased check this for me
as they weren't with the food.