Feedback

We at Eastern Spice aim to bring all of our customers the very best value for money, services and food around Suffolk. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Best place

Luke, 09 Apr 2021

Top place

Luke, 09 Apr 2021

previous order timely and delicious.

Gerry, 09 Apr 2021

Hi. Please deliver at 19:30

Allan, 07 Apr 2021

The best food ever

Tiger, 04 Apr 2021

Best place

Luke, 03 Apr 2021

Always excellent!

Yvette, 03 Apr 2021

Wouldn’t go anywhere else

Sherry, 03 Apr 2021

You need to upgrade your menu online no prawn with nothing then charge us more so you have them so u need to

Jason, 02 Apr 2021

Always lovely food. Your chefs are amazing

Sarah, 31 Mar 2021

Good peepsies.

Neil, 27 Mar 2021

ALWAYS BRILLIANT 5*****

Claire, 27 Mar 2021

Payment process very complex and refused my card details so now have to pay in cash

Sandra, 26 Mar 2021

Food is always delicious and arrives on time. Always pleasant polite and very helpful. It’s the best I’ve tried since moving from London! I’m never disappointed.

Lucy, 25 Mar 2021

Excellent service and food as always

Ann, 25 Mar 2021

Very tasty meal received promptly as requested. Many thanks.

Wendy, 20 Mar 2021

Great food, hot on arrival, large portions. Delivery was a bit later than scheduled but was contacted to keep informed of time. Happy with service.

Sam, 20 Mar 2021

Very well cooked curries and good prices.

Chris, 20 Mar 2021

Always excellent food

Juliet, 20 Mar 2021

Love Eastern Spice. Great friendly staff and amazing food.

Chris, 19 Mar 2021

best tikka masala around

Aaron, 18 Mar 2021

Hi, hope you read this. Saturday I ordered food about 5 hours in advance, for 7.35 delivery. At no point did you let me know it would be late, even when I called around 8pm you didn’t apologise, just said it had left the premises. Ten minutes later I had a message to say it had just left the premises. But no apology. It arrived an hour late. Again with no apology. I appreciate you are busy, good for you, and that’s why i ordered in advance, but customer service should remain high at all times. Spoiled my evening plans.

Paul, 15 Mar 2021

Still the best Indian takeaway in Ipswich. After more than 20 years we are still regular customers.

Misha, 14 Mar 2021

Our favourite takeaway. Amazing food. Taste and quality x

Sarah, 14 Mar 2021

Hi - placed my order at 6.25pm and told would arrive just over an hour later. Nothing arrived by 8pm and received a text at 8.03pm saying it would be with me in 10 minutes. Still nothing arrived by 835pm. Conversation with manager about their busy night and requested a refund which was agreed due to late arrival of food. Waiting for this to arrive. Rather a difficult conversation - unfortunately not my place as a customer to mitigate for how busy your business is - perfectly acceptable for me to expect my order at the time you said you would deliver it. You lost a customer tonight based on how your manager handled my query. Please email me with confirmation of my refund. Not the usual service from you, but hey, I am paying for the service so not unreasonable to expect what is promised. No need to contact me, just sort the refund please.

Kathryn Searle , 13 Mar 2021

We loved the food. However I thought I had ordered some onion Bhajis pleased check this for me as they weren't with the food. Thank you

Cathryn, 13 Mar 2021